Frequently Asked Questions

What services do you offer?

We provide managed IT services including help desk support, cybersecurity, cloud services, backup and disaster recovery, compliance support, and strategic IT consulting for businesses of all sizes.

What industries do you support?

  • Medical & dental practices (HIPAA environments)

  • Professional services

  • Manufacturing & logistics

  • Oil, gas, and energy

  • Local government and nonprofits

What are your support hours?

Standard support hours 24/7. Threats come in from all areas and are not limited to standard business hours. Our team is available around the clock to protect your business. 

How do I contact support?

You can contact support by:

  • Submitting a ticket through this chat

  • Emailing support@sysyncllc.com

  • Calling the support line listed in your onboarding documentation

  • Your client portal listed on your onboarding documentation

How do I get started?

Getting started is simple. Reach out through our contact form or schedule a call—we’ll walk you through the next steps and answer any questions along the way.

What makes you different?

We combine a thoughtful, human-centered approach with clear communication and reliable results. It’s not just what we do—it’s how we do it that sets us apart.