What is a Managed Service Provider (MSP)?

An MSP is a third-party company that manages your IT infrastructure and end-user systems remotely. We handle everything from helpdesk support and security to backups and system monitoring—so you can focus on running your business.

What services do you offer?

We provide:

• 24/7 Helpdesk Support

• Network and Server Monitoring

• Cybersecurity and Compliance

• Cloud Solutions (Microsoft 365, Azure, etc.)

• Data Backup and Disaster Recovery

• IT Strategy & Consulting

• Onsite & Remote Support

How is an MSP different from break-fix IT support?

Unlike break-fix services that only help when something goes wrong, MSPs proactively monitor and maintain your systems to prevent issues before they impact your business.

What industries do you serve?

We serve a variety of industries, including healthcare, finance, construction, retail, legal, and nonprofits. Our solutions are tailored to fit your compliance and operational needs.

Do you provide onsite support?

Yes. While most issues can be resolved remotely, we provide onsite support when needed—especially for hardware, network setups, or office relocations.

How much do your services cost?

Pricing varies based on the size of your organization and the services you need. We offer flexible per-device or per-user pricing with predictable monthly billing. Contact us for a free quote.

Is my data secure with you?

Absolutely. We follow industry best practices for cybersecurity, use encrypted communications, and implement multi-layered protection to safeguard your data.

Can you work with my current IT staff?

Yes. We can complement your in-house team by offloading routine tasks or supporting specific projects. Think of us as an extension of your IT department.

What if I already have antivirus or backup software?

That’s great! We’ll evaluate your existing tools and either integrate them into your environment or recommend upgrades for better performance and protection.

How do I get started?

Contact us for a free consultation. We’ll assess your current IT environment, understand your business goals, and build a custom solution that fits your needs.